How It Works

How to Submit a Claim to VSP for Simple Contacts

The following is a step-by-step guide on how to submit an insurance claim to VSP for reimbursement of your contact lenses

First, call VSP member services at 1-800-877-7195 to check that your plan includes out-of-network benefits. Make sure you have your policy number handy when you call!

If your plan does allow for out-of-network coverage, great! Once you receive your receipt from us, you’ll need to send it to VSP to submit a claim.

To submit a claim online:

  1. Login to your vsp.com account and access the Benefits & Claims section
  2. Navigate to Start New Claim
  3. Complete the fields and follow the prompts
  4. Upload the receipt we emailed to you

To submit a claim by mail:

  1. Login to your vsp.com account and access the Benefits & Claims section
  2. Navigate to Start New Claim
  3. Complete the fields and follow the prompts
  4. After completing the claim form, you can print and mail copies of your claim form and your Simple Contacts receipt to:

    Vision Service Plan
    Attention: Claims Services
    P.O. Box 385018
    Birmingham, AL 35238-5018

Please allow VSP up to 10 business days (plus mailing time to and from VSP) for them to process your out-of-network reimbursement.

What do the claim statuses mean?

SubmittedYour claim form and uploaded receipts have been successfully submitted.
PendingVSP has received your claim form. We are awaiting your receipt(s) in the mail.
ProcesssingVSP has received your claim form and receipt(s). We are in the process of reviewing the information.
PaidVSP has reimbursed you the allotted amount based on your benefits.