Privacy Policy

Simple Contacts Inc. (the "Company", "we", or "us"), along with its parent, subsidiaries and affiliates, offers the Simple Contacts (the "App") including all functionalities and services therewith (collectively, the "Service") that are accessible to authorized users (collectively, "Users").

Your privacy is important to us. That is why we want you to be informed about how we protect the privacy of visitors to the App. Please take a moment to read the following policy, which describes our practices for the collection and use of your information on this App. Sites that are linked to our App, or from which you linked to arrive at this App, may have different policies; please review the privacy policy notices on those sites for details. By using the App, you are consenting to the collection, use and disclosure of your information as described in this policy. If you do not so consent, do not use the App.

This Privacy Policy is supplemental to our Terms of Use.

What Information Do We Gather About You?

Information you give us. We receive, store, process and relay on your behalf information that you make available to us when accessing or using the Services. Examples of situations where we may collect information you give us include:

  • Filling in any form on the Service, such as registration and placing an order, which requires:
    • a valid email address
    • your first and last name
    • your phone number
    • payment processing information (including a valid credit card)
    • certain health information
    • information regarding your corrective lens prescription; and
    • a video of your test.
  • Communicating with the Company or providing feedback regarding the Service via email.

Click Data and Device Information.

Our servers may automatically collect non-personally-identifiable information regarding your device and the way you interact with the App, such as the domain name of the service providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our App, pages/cards viewed, information searched for, access times and other relevant statistics. We also use cookies on our App. Cookies are pieces of information that a web App transfers to the hard drive of a visitor’s computer for record-keeping purposes.

We use clickstream data and cookies only in the aggregate to measure the use of our App and to administer and improve our App. When we collect information, we may extract some of the information and combine it with other information, such as clickstream data. This combined information is used and analyzed only at an aggregate level to help us understand trends and patterns.

Payment Information When you provide payment information, that information is passed through a gateway that we have set up so that your payment information goes directly to the processor. We do not have direct access to the payment information you provide via the App.

Information Collected By Third Parties. Some of the services included via our Service are delivered or served by third-party companies. These companies may place or recognize cookies, web beacons, or other technology to track certain non-personal information about users. We do not have access to, nor control over, third party use of cookies or other tracking technologies or how they may be used.

What Do We Do With The Information We Gather About You? Service Participation. We use the information we collect from you to allow you to participate in the App activities for which the information is collected, including placing orders, and to understand how and why you are using the Service. We may use this information to make the Service better for you, including tracking bugs and other issues. We may place cookies so that we can maintain your session in the App.

Statistical Analysis. We may perform statistical, demographic, marketing and other analysis of Users and their patterns based on the non-personally identifiable information we collect through clickstream data and cookies. We use this information for internal analysis purposes only.

Automated Messaging. After you place an order, you may send you information about our products and services, and new offerings with the email address you provide us. We may occasionally use your information to administer promotions, sweepstakes and surveys. You may opt out of these communications at any time.

With Whom Do We Share The Information That We Gather?

Within the Company. We may disclose information that we collect through the App within the Company and to its parent, subsidiaries, and affiliated companies.

Service Providers. Information collected on this App may be disclosed to our licensors and service providers (including but not limited to our web host, API providers and medical practices) for the purpose of providing you the Service. The Company does not always intentionally or deliberately share this information, but it may be available by virtue of integrating these third-party offerings into the App.

If you elect to have an eye exam through the App, you will have to provide a video of your face and eyes for review by a medical practice. By uploading a video, you are granting us consent to provide that video to a medical practice.

Legal Authorities. We may disclose information we collect to third parties as required or permitted by law. For example, we may disclose information:

  • regulators;
  • to law enforcement authorities pursuant to an official request;
  • to vendors who provide us with services; and
  • to companies that may acquire part or all of Company or an affiliated company.

To Others. We may disclose information we collect to others, with your consent to do so.

Is My Information Protected?

We try to keep the information we collect from you as current as possible, and we take steps to maintain the security of your information and to prevent unauthorized access to it by those who do not have a legitimate need for it. To that end, we periodically review our security measures. We will never post your e-mail address or other identifying information you have provided on our App without your consent. Please note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Miscellaneous

COPPA Compliance. This App is not intended for use by persons under the age of 18. The Company does not knowingly solicit or collect information from or about children under the age of 18 on their apps, except as permitted by law. You can learn more about COPPA at the United States Federal Trade Commission website: http://www.ftc.gov/privacy/privacyinitiatives/childrens.html

California Privacy Rights. Under the California "Shine the Light" law, California residents may opt-out of a company’s disclosure of personal information to third parties for its direct marketing purposes. As detailed above, you may choose to opt-out of the Company’s sharing of your personal information with third parties for marketing purposes at any time by submitting a request to us by email or by calling (877) 508-SIMPLE. It is important to note that this opt-out does not prohibit disclosures made for non-marketing purposes.

The operator of this App is Simple Contacts Inc.

If you have any questions about this policy please contact us at team@simplecontacts.com or (877) 508-SIMPLE.