How It Works

How to Submit a Claim to Humana for Simple Contacts

The following is a step-by-step guide on how to submit an insurance claim to Humana for reimbursement of your contact lenses

First, call Humana member services at 1-844-654-3290 to check that your plan includes out-of-network benefits. Make sure you have your policy number handy when you call!

If your plan does allow for out-of-network coverage, great! Once you receive your receipt from us, you’ll need to send it to Humana to submit a claim.

To submit a claim by mail:

  1. Print and fill out the Humana Claim Form.
  2. Include the receipt we emailed you, and mail the claim form and the receipt to:

    Humana Vision Care Plan
    Attention: OON Claims
    P.O. Box 14311
    Lexington, KY 40512-4311