How to Submit a Claim to Cigna for Simple Contacts

The following is a step-by-step guide on how to submit an insurance claim to Cigna for reimbursement of your contact lenses

First, call Cigna member services at 1-877-478-7557 to check that your plan includes out-of-network benefits. Make sure you have your policy number handy when you call!

If your plan does allow for out-of-network coverage, great! Once you receive your receipt from us, you’ll need to send it to Cigna to submit a claim.

To submit a claim by mail:

  1. Print and fill out the Cigna out-of-network Reimbursement Form
  2. For the Provider information section:

    Provider name: Simple Contacts
    Provider phone number: 877-508-7467
    Provider address: 228 Park Ave S, #20627, New York, NY 10003
  3. Mail the form with the receipt we emailed you to:

    Cigna Vision
    P.O. Box 385018
    Birmingham, AL 35238-5018