First, call Cigna member services at 1-877-478-7557 to check that your plan includes out-of-network benefits. Make sure you have your policy number handy when you call!
If your plan does allow for out-of-network coverage, great! Once you receive your receipt from us, you’ll need to send it to Cigna to submit a claim.
To submit a claim by mail:
- Print and fill out the Cigna out-of-network Reimbursement Form
- For the Provider information section:
Provider name: Simple Contacts
Provider phone number: 877-508-7467
Provider address: 228 Park Ave S, #20627, New York, NY 10003
- Mail the form with the receipt we emailed you to:
P.O. Box 385018
Birmingham, AL 35238-5018