How It Works

How to Submit a Claim to Aetna for Simple Contacts

The following is a step-by-step guide on how to submit an insurance claim to Aetna for reimbursement of your contact lenses

First, call Aetna member services at 1-888-912-9496 to check that your plan includes out-of-network benefits. Make sure you have your policy number handy when you call!

If your plan does allow for out-of-network coverage, great! Once you receive your receipt from us, you’ll need to send it to Aetna to submit a claim.

To submit a claim by email:

  1. Print and fill out the Aetna out-of-network reimbursement form
  2. Send the form and include the receipt we emailed to you:

To submit a claim by mail:

  1. Print and fill out their out-of-network reimbursement form
  2. After completing the claim form, you can print and mail copies of your claim form and your Simple Contacts receipt to:

    Aetna Vision
    Attention: OON Claims
    P.O. Box 8504
    Mason, OH 45040-7111